- What is the difference between Pathways and Navigate360 Student?
Navigate360 Student is the student-facing experience of Pathways, which is used widely across Pitt by faculty, staff and academic leadership, to support advising/tutoring appointments, connecting students with various resources, centralizing communication between students and advisors, tracking student progress, and more.
Students can learn more about Navigate360 on the Students page.
- How can I access Navigate360 Student?
Students can access Navigate360 Student through the mobile app or desktop site.
Download Navigate360 from your device’s App Store
Search for University of Pittsburgh in the dropdown menu. Use your Pitt login credentials to log in.
Access Navigate360 on Desktop
Access directly at: https://pitt.navigate.eab.com/app/#/authentication/remote/ OR search ‘Navigate’ through myPitt*
*Use Chrome or Firefox browser for best results. Use your Pitt login credentials to log in.
- How do I schedule an appointment in Navigate360 Student?
Students can schedule appointments through the Appointments section of their Navigate360 Student mobile app or desktop site.
Step-by-step instructions on how to schedule an appointment can be found on the Navigate360 Student Appointment Scheduling page.
- How do I cancel an appointment in Navigate360 Student?
Students can cancel existing appointments through the Appointments section of their Navigate360 Student mobile app or desktop site.
Step-by-step instructions on how to cancel an appointment can be found on the Navigate360 Student Appointment Scheduling page.
- How do I reschedule an appointment in Navigate360 Student?
For both the Navigate360 Student app and desktop site, there is no option to “reschedule” an appointment.
Instead, you will need to cancel the upcoming appointment you’d like to reschedule, then follow the steps outlined on the Navigate360 Student Appointment Scheduling page to schedule a new appointment.
- How do I reach out to my advisor about questions related to an advising appointment?
You will need to reach out to your advisor directly. If you don’t know your advisor’s name or email address, they are listed as the “Organizer” in the appointment notification you receive once your appointment is scheduled. To find their email address, you can also search for them on Find People.
- My new advisor doesn’t use Pathways. Can I still use Navigate360 Student to schedule an advising appointment with them?
Unfortunately, no. We recommend reaching out to your advisor to find the best way to make an appointment with them. You can find your advisor’s contact information by using the Find People page.
- What information about me is visible in Pathways?
To protect student information, access is limited by role at Pitt. In short:
- Advisors, coaches, and professional advisors in support offices (and their supervisors) see the most, including detailed academic information and progress reports.
- Career consultants, residence directors, and financial aid counselors see basic academic information and appointment summaries.
- Front desk staff, tutor coordinators, peer roles, and instructors see only what they need for their work, such as student course calendars or enrolled student names.
More information can be found on the Students page, within the What Staff Can See section.
- The Navigate360 Student app says I have a hold on my account. How do I have it removed?
On the Holds tab in Navigate360 Student (app and/or desktop), select View Details on the applicable hold to find the office that placed the hold. You will then need to contact that office directly to have the hold released. Once the hold has been released, it may take a day or so to disappear from your Navigate360 Student Holds page.
- I tried to log into Navigate360 Student, but I received a "Navigate360 Central Authentication Failure" message - what should I do?
Navigate360 Student accounts become active for all students who have completed the admission process and matriculated into the university. After admission and completing online orientation is when students would need to access Navigate to schedule an advising meeting.
If you would like more information or are unsure about where you stand in this process, you can contact Pitt Admissions directly at pitt.admissions@pitt.edu.