This workshop series is intended for professional and faculty advisors, as well as other program and resource advisors with staff level access to the Pathways Student Success Platform.
We know that Pitt faculty and advisors are committed to the welfare and success of students. Join us in conversations to support your advising efforts through Pathways. We realize that using new tools can be challenging and complex, so we aim to provide practical solutions to increase the efficiency of your daily work in supporting students.
Recent Workshops
New Pathways AI Features: Messaging and Reporting Assistants
Tuesday, May 12, 2026 at 11 a.m.
Abstract: This session will introduce three new AI-powered features available to staff and faculty with Pathways access, designed to support streamlining communication and generating reports. The first portion of the session will focus on the Message Content Creator, an embedded AI assistant that helps draft clear, student-centered messages by suggesting improvements to tone, structure, and clarity while keeping you in full control of the final content.
The remainder of the session will explore two reporting tools: Report Finder and Report Filter Assistant. Report Finder helps you quickly identify the most appropriate reports based on the questions you are trying to answer, while Report Filter Assistant works within reports to suggest and apply filters using plain language. Together, these tools are intended to reduce the learning curve associated with reporting, improve efficiency, and make data more accessible.
Considerations for use of each feature and relevant policies and guidelines will also be discussed.
Fall 2026 New-To-Pathways Workshop Series
Fall dates TBD - Please see the recent spring schedule below for information about the recent spring new user workshop series.
Spring 2026 New-To-Pathways Workshop Series
The New-To-Pathways Workshop Series is offered at the beginning of each Fall, Spring and Summer terms. It is intended for staff and faculty who have recently received access to Pathways (since the previous new user workshop series) and offered as a cohort. All new users will be included in the cohort and receive weekly emails with training and workshop resources, regardless of workshop registration or attendance.
Pathways Basics and Navigate Student Overview
Tuesday, January 6, 2026 at 1 p.m.
Abstract: This session will give a broad overview of Pathways and also peel back the curtain of Navigate360 Student, which is the student facing version of the platform. Specific topics include availability and messaging, and setting up your platform personal settings. While this is session one of five of the "new-to-Pathways" series, those who have used Pathways for months (or years) may still learn something new in this session and the ones that follow.
Managing Lists and Appointment Campaigns
Tuesday, January 13, 2026 at 1 p.m.
Abstract: The appointment campaign feature, which allows for streamlined appointment scheduling, is perhaps the most powerful tool in the platform. And student lists are perhaps the most underrated Pathways tool. This is the second session in the "new-to-Pathways" series, and while it will not be a complete "how-to", it will cover both features in detail, and demonstrate how they can be used together.
Documentation in Pathways: Appointment Summaries and Notes
Tuesday, January 20, 2026 at 1 p.m.
Abstract: Session three in the "new-to-Pathways" series will focus on using appointment summaries and notes to document information and student interactions. We will cover guidelines and best practices and also briefly discuss how to document sensitive information in the platform.
Best Practices for Issuing and Managing Referrals
Monday, January 26, 2026 at 1 p.m.
Abstract: Pathways referrals are a quick and easy way to get students in contact with other offices on campus. This session is number four of the "new-to-Pathways" series. The first part of the session will give an overview of the referral process and what happens when you make a referral. And the second part will cover the case management process for those who may be assigned to a referral. Best practices for making and managing referrals will also be discussed.
Student Data and Information: Categories, Advanced Searching and Reports
Monday, February 2, 2026 at 1 p.m.
Abstract: The fifth and final session in the "new-to-Pathways" series will review Pathways through a data lens. We will show you how you can use the data in Pathways, including categories, to identify specific subsets of your student population via advanced searches and reports.
