How to Schedule, Edit and Cancel Appointments

Appointment Scheduling Documentation

Advisors and mentors can manually schedule, edit or cancel appointments with students. This documentation shows how to do this within the platform. 

Note that you may not be able to edit or cancel appointments if you are not the organizer of the appointment or if you do not have access to manage appointments in the specific Care Unit that the appointment is scheduled in.

Schedule an Appointment from the Student’s Page

From the student’s page, select the Schedule an Appointment link from the Options container.

A screenshot of a student profile on Pathways with the "Schedule an Appointment" button highlighted in the Options container.

Then follow steps on the next section to select the Appointment Scheduling Options.

Schedule an Appointment from Your Assigned Student List, or an Advanced Search or Report

Select the student(s) you would like to schedule an appointment for and using the Actions drop down menu, select the Schedule Appointment option.

A screenshot of a student profile on Pathways with the "Schedule an Appointment" button highlighted in the Options container.A screenshot from the Report Results page of Pathways highlighting the Actions button and Schedule Appointment button.

Then follow steps in the next section to select the Appointment Scheduling Options.

Appointment Scheduling Options

Select the Care Unit, Location, Service and Meeting Type for the appointment. And select the Radio Button beside the organizer’s name.

A screenshot of the Schedule Appointment screen in Pathways. Highlighted fields include: Care Unit, Location, Service, Course, and Meeting Type. Additionally a radio button next to a staff name is highlighted in the Select an Organizer section.

Next, add any Comments. Use the Calendar to Select a Date. Then Select the checkbox for the specific block of time for the appointment.

A screenshot of the appointments page highlighting a comments box, a calendar to select a date, and a checkbox to click a time to meet.

Use the Availabilities dropdown menu to see additional options if default times do not display any checkboxes and available time.

A screenshot of the appointments page highlighting the Availabilities drop down menu with the following options: Show Availabilities for This Course/Service, Show All Availabilities, Unlock Non-Available Times, Unlock Times With Conflicts.

If the appointment is a reoccurring appointment, select the appropriate options Repeating Appointment options. Next, press the blue Save Appointment button.

A screenshot of the "Repeat This Appointment?" settings. A blue "Save Appointment" button appears at the bottom.

You and the student will receive the relevant Appointment Notification emails, confirming the details of the appointment that you scheduled. 

 

How to Schedule, Edit and Cancel Appointments (PDF)