The Technology Help Desk is staffed 24 hours per day, seven days per week (closed holidays) and serves as a single point of contact for all information technology services. University of Pittsburgh students, faculty, and staff can contact the Technology Help Desk regarding any computer issue including e-mail, hardware, software, networks, ResNet, University Computer Accounts, computing labs, and related services. Contact the Technology Help Desk at 412-624-HELP  and an analyst will assist you with your problem or question. Problems may also be submitted online by completing and submitting the online form. The Technology Help Desk will assign a Help Ticket Number for tracking your request and provide assistance as quickly as possible.