Cynthia Golden

  • Associate Provost
  • Executive Director of the University Center for Teaching and Learning
  • Center Associate, Learning Research and Development Center

Key Areas

Teaching support resources • educational technology • online learning • faculty development • learning space design • teaching assessment • hybrid learning • academic support services

Associate Provost Role

Cynthia Golden is responsible for leading the University Center for Teaching and Learning, a center that provides support services for fostering excellence in teaching, online and hybrid learning and the application of educational technology. With a staff of approximately 70 professionals, including full-time staff, contract employees and post-docs, and about 40 students, the Teaching Center serves the university in these areas:

  • Educational Technologies
  • Teaching Support
  • Learning Management Systems
  • Next Generation Learning Initiatives
  • Online Learning, including the Pitt Online program and Coursera MOOCs
  • Faculty Development
  • Graduate Student teaching support
  • Learning space design and management
  • Academic Testing Services
  • Assessment of Teaching
  • Media production services
  • Maker spaces and educational technology labs
  • Evidence-based teaching and research projects

As part of the University’s senior leadership team, I work across operational units to contribute to the strategic directions and plans for Pitt.

Professional Biography

Cynthia Golden is Associate Provost and Executive Director of the University Center for Teaching and Learning at the University of Pittsburgh, where she is responsible for fostering excellence in teaching, technology-enhanced education, online and hybrid learning, assessment, and other academic support services. She serves as a member of the Provost’s Advisory Council on Instructional Excellence, Advisory Committee of the Institute for Clinical Research Education, the Technology Accessibility Committee as well as other academic committees and task forces related to education, information technology, online learning, diversity and accessibility.

Prior to joining Pitt, Cynthia served for eight years as Vice President of EDUCAUSE, a nonprofit international association whose mission is to advance higher education through the use of information technology (IT). She previously held CIO and senior IT leadership roles at Duquesne University, MIT and Carnegie Mellon. She has been active in professional leadership development and directed the Senior Directors Seminar and the Senior Leadership Roundtable at EDUCAUSE, was a faculty member in the EDUCAUSE New IT Managers program and was a faculty member in the Sloan-C Institute for Engaged Leadership in Online Learning (IELOL.)

She is a frequent presenter at conferences, author of numerous articles, and author and editor of the book Cultivating Careers: Professional Development for Campus IT. She served on the Board of Directors of the New Media Consortium, the IMS Global Learning Consortium, the Seminars on Academic Computing, the Northeast Regional Computing Consortium and CAUSE; and served as a member of many professional and association committees throughout her career. She is a proud alumna of the University of Pittsburgh.

Education & Training

  • MS in Information Science, University of Pittsburgh
  • BA, Indiana University of Pennsylvania

Representative Publications

  • Kirsch, Laurie J, and Cynthia Golden. “How Transforming a Teaching Center Prepares a University to Adapt to Change.” Excellence in University Leadership and Management Case Histories, ACPI, Reading, UK, 2021, pp. 209–226.  
  • Mayowski, Colleen and Cynthia Golden, “Identifying E-portfolios at AAU Universities.” Research Bulletin. Louisville, CO: EDUCAUSE Center for Applied Research, June 14, 2012 
  • Golden, Cynthia, “Leadership for the Long Haul.” EDUCAUSE Review, vol. 44 no. 2 (March/April 2009) 
  • Golden, Cynthia, “In Person or Online: The Importance of Professional Engagement.” EDUCAUSE Review, vol. 43, no. 6 (November/December 2008). 
  • Hawkins, Brian, Cynthia Golden, Richard Katz, Mark Luker and Diana Oblinger, “Accountability, Ethics, and Conflict of Interest.” EDUCAUSE Review, vol. 42, no. 6 (November/December 2007).
  • Golden, Cynthia, ed., Cultivating Careers, Professional Development for Campus IT. Boulder: EDUCASE, 2006.

Research Interests

  • Leadership and management development
  • Online learning
  • Technology in support of teaching and learning